Business Client FAQs

WILL I WORK WITH A DEDICATED DEALER AND CAN YOU WATCH THE CURRENCY MARKETS ON MY BEHALF?

You will be assigned your own dealer who will actively monitor the currency markets on your behalf. You can also set limit orders if favourable market movements occur or if you wish to realise a specific rate that you can indicate in advance.

What are the initial costs to open an account?
There are no setup fees and you are under no obligation to trade after opening an account.

WHAT IS THE PAYMENT METHOD FOR CURRENCY?

Once you have opened an account, if you decide to go ahead and purchase and transfer currency with us, there are a number of payment methods we accept for your convenience:-

  • Same day bank transfers
  • Online transfers can clear within 2 hours if your bank (as most are) is signed up for Faster Payments. Some can take up to 3 working days clearance period if made by BACS – most set a daily limit of £10,000 but check with your bank as this can vary.
  • Because time zones are country specific, transfer times are dependent on the banking hours of the destination you are transferring currency to and from.
  • Currency transfers in the US and Western Europe generally take 1 to 2 days.
  • Currency transfers outside of the US and Western Europe generally take up to 3 days.
  • Unfortunately for security and compliance reasons, cash is not an accepted payment method./li>

ARE THERE ANY OTHER COSTS INVOLVED WITH FOREIGN CURRENCY TRANSFERS, IS THERE A MINIMUM TRANSFER AMOUNT, AND HOW LONG DOES THE PROCESS TAKE?

On receipt of the cleared funds, your currency will be sent electronically to the bank account of your choice. We do not typically charge for currency transfer services, however for transactions below £10,000.00 there is a £10 admin fee.

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